Who we are
Effective date: August 28, 2026
Kindler and Company (“Kindler & Company,” “we,” “us” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit kindlerandcompany.com (the “Website”), communicate with us or interact with us through the Website.
1. Personal Information We Collect
The personal information we collect depends on how you interact with us.
Information you provide to us
We may collect information you choose to provide when you:
- contact us through the Website;
- subscribe to our newsletter or other communications;
- register for an event;
- request or download a resource; or
- otherwise communicate with us.
This information may include your name, email address, company, job title and any information you include in a message or form.
We only ask for personal information that is reasonably necessary for the relevant purpose.
Information collected when you use the Website
When you visit the Website, our website hosting, analytics or related technology providers may automatically collect certain technical information, such as:
- your IP address;
- browser and device information;
- pages visited and interactions with the Website;
- referring website or source; and
- general usage and diagnostic information.
This information may be collected through cookies and similar technologies.
2. How We Use Personal Information
We may use personal information to:
- respond to inquiries and requests;
- communicate with prospective and existing clients;
- provide resources you have requested;
- manage event registrations;
- send newsletters or other communications you have agreed to receive;
- operate, maintain, secure and improve the Website;
- understand how visitors use the Website;
- administer our business and maintain appropriate records; and
- comply with applicable legal requirements.
We will not use personal information for a materially different purpose without obtaining additional consent where required by law.
3. Email and Marketing Communications
If you subscribe to our newsletter or other marketing communications, we will use your contact information to send those communications in accordance with applicable Canadian anti-spam laws.
You can withdraw your consent at any time by using the unsubscribe link included in our marketing emails or by contacting us at info@kindlerandcompany.com.
Unsubscribing from marketing communications will not prevent us from contacting you where necessary to respond to an inquiry, administer an event or communicate with you about an existing business relationship.
4. Cookies and Analytics
The Website may use cookies and similar technologies to operate properly, understand Website usage and improve the visitor experience.
Some cookies may be necessary for Website functionality. We may also use analytics tools or other technologies that collect information about how visitors interact with the Website.
You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect some Website functionality.
If we introduce additional advertising, behavioural tracking or similar technologies in the future, we may update this Privacy Policy and provide additional choices or notices where appropriate.
5. Service Providers
We may use third-party service providers to help us operate the Website and our business. These may include providers of website hosting, forms, email marketing, analytics, event registration, communications and other technology services.
These providers may process personal information on our behalf only as necessary to provide their services to us.
Some service providers may store or process information outside Canada. When personal information is processed in another country, it may be subject to the laws of that jurisdiction and may be accessible to courts, law enforcement or government authorities in accordance with those laws.
We remain responsible for personal information under our control and take reasonable steps to ensure that service providers handling personal information on our behalf provide appropriate protection.
6. When We May Disclose Personal Information
We may disclose personal information:
- to service providers acting on our behalf;
- where you have directed or consented to the disclosure;
- where required or permitted by law;
- where reasonably necessary to protect our rights, security or property or those of another person; or
- in connection with a proposed or completed business transaction, such as a merger, acquisition, financing or sale of all or part of our business, subject to applicable legal requirements.
We do not otherwise disclose personal information except as permitted or required by law.
7. Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, meet our business and record-keeping requirements, or comply with applicable law.
When personal information is no longer required, we take reasonable steps to delete, destroy or anonymize it.
8. Security
We use reasonable administrative, technical and organizational safeguards appropriate to the nature of the personal information we hold.
However, no website, electronic transmission or storage system can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted to or stored by us.
9. Your Privacy Choices and Rights
Subject to applicable law, you may ask us to:
- provide access to personal information we hold about you;
- correct inaccurate or incomplete personal information;
- explain how your personal information has been used or disclosed; or
- withdraw your consent to certain uses of your personal information.
There may be circumstances in which applicable law permits or requires us to refuse or limit a request.
You may also withdraw your consent to marketing communications at any time.
To make a privacy request, contact us at info@kindlerandcompany.com.
10. Third-Party Websites
The Website may link to third-party websites or services.
Kindler & Company is not responsible for the privacy practices of third parties. We encourage you to review their privacy policies before providing them with personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, the Website or applicable requirements.
When we do, we will post the revised Privacy Policy on the Website and update the effective date above.
12. Contact Us
If you have questions, concerns or requests relating to this Privacy Policy or our handling of personal information, please contact:
Privacy Contact
Kindler and Company
Toronto, Ontario, Canada
info@kindlerandcompany.com